Refund & Exchange Policy

Returns & Refunds Policy

We want you to be completely satisfied with your purchase from The LOL Collection. If you are not satisfied for any reason, please review our return and refund policy below:

Return Eligibility:

• Items must be returned within 14 days of the delivery date.

• Products must be unused, in their original packaging, and in the same condition that you received them.

• Proof of purchase is required for all returns.

Non-Returnable Items:

• Gift cards

• Sale items (all sale items are final)

Return Process:

1. Products cannot be returned under no circumstances.

Refunds:

• Upon receipt and inspection of your return, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be processed to your original method of payment within 7-10 business days.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [insert contact email].